Analyst, Service Desk

Role Overview

Start by showing recruiters you understand the team's mission and environment.

Firm Overview:

H.I.G. Capital is a leading global private equity investment firm with $70 billion of assets under management with a focus on the mid cap segment of the market. The H.I.G. family of funds includes private equity, growth equity, real estate, direct lending, special situation credit, and growth-stage healthcare. We focus on providing capital to businesses with attractive growth potential and align ourselves with committed management teams and entrepreneurs to help grow businesses of significant value. Our team of over 500 investment professionals has substantial operating, consulting, technology, and financial management experience, enabling us to contribute meaningfully to our portfolio companies. H.I.G. is based in Miami, with offices in Atlanta, Boston, Chicago, Los Angeles, New York, and San Francisco, and affiliate offices in Hamburg, London, Luxembourg, Madrid, Milan, and Paris in Europe as well as Bogotá, Rio de Janeiro, and São Paulo in Latin America, Dubai in the Middle East, and Hong Kong in Asia.

Role Overview:

We are seeking a talented, customer-focused, and highly motivated Service Desk Analyst to join our IT team in our San Francisco office. The ideal candidate is an energetic self-starter with strong organizational skills who thrives in a fast-paced, high-volume help desk environment. This individual should demonstrate a positive, can-do attitude, a strong work ethic, and a commitment to delivering exceptional service. A desire to learn, grow, and collaborate effectively as part of a team is essential. Please note that this is an on-site role, and team members are expected to be in the office five days per week.