IT Service Desk Intern
Job Overview
Skills & Requirements
Excel
Expert-level Excel skills for analysis and reporting
PowerPoint
Professional presentation and pitch deck creation
Word
Essential skill for this role
Outlook
Essential skill for this role
Qualifications & Education
Qualifications
Possess a positive, can-do attitude, thrive on meeting deadlines, and demonstrate a solid work ethic and eagerness to learn and be part of a team. Currently enrolled in or recently graduated from a college degree program in Computer Information Systems, Information Technology, Computer Systems Administration, or a related field (highly preferred). Excellent customer service skills. Strong problem-solving abilities, including the capability to explain technical solutions to non-technical users. Strong understanding of Windows 10 and Windows 11. Experience with Microsoft 365 Office suite of products (Outlook, Excel, Word, PowerPoint, etc.) Strong analytical skills. Understands basic networking protocols such as DNS and TCP/IP. Must be able to lift equipment weighing up to 25 pounds. Salary is $20.00/hour.
About the Role
IT Service Desk Intern
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Role Overview
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Firm Overview:
H.I.G. Capital is a leading global private equity investment firm with $67 billion of assets under management with a focus on the mid cap segment of the market. The H.I.G. family of funds includes private equity, growth equity, real estate, direct lending, special situation credit, and growth-stage healthcare. We focus on providing capital to businesses with attractive growth potential and align ourselves with committed management teams and entrepreneurs to help grow businesses of significant value. Our team of over 500 investment professionals has substantial operating, consulting, technology, and financial management experience, enabling us to contribute meaningfully to our portfolio companies. H.I.G. is based in Miami, with offices in Atlanta, Boston, Chicago, Los Angeles, New York, and San Francisco, and affiliate offices in Hamburg, London, Luxembourg, Madrid, Milan, and Paris in Europe as well as Bogotá, Rio de Janeiro, and São Paulo in Latin America, Dubai in the Middle East, and Hong Kong in Asia.
Role Overview:
H.I.G. Capital is looking for a talented and customer service-oriented Service Desk Intern to join our IT team in our New York, NY office. This part-time internship lasts for 6 months, with the possibility of extension. Working hours are between 9:00 a.m. and 6:00 p.m., and we will accommodate your class schedule, expecting a minimum commitment of 20 hours per week, with the potential for more hours based on your availability. This is an onsite role requiring you to be in the office for your internship hours.
Skills Snapshot
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