Manager, CRM & Reporting Platforms
Job Overview
Skills & Requirements
Project
Essential skill for this role
Teams
Essential skill for this role
Power BI
Essential skill for this role
Microsoft Dynamics
Essential skill for this role
Qualifications & Education
Qualifications
10+ years of relevant work experience driving technical product management, business analysis, engineering management and operations efforts Experience solving business problems through the design and development of solutions in a CRM platform Deep understanding of CRM systems with a preference for Microsoft Dynamics Experience as a hands-on architect or developer within Microsoft Dynamics or Salesforce Growth mindset, adaptability, and commitment to continued development of self and others Prior experience with project management, quality assurance and operations Strong understanding of Agile software development and the ability to lead cross-functional distributed teams to provide successful outcomes Continuous learner and independent thinker who can work collaboratively with others Strong communication skills, both verbal and written Proven track record building, leading, and developing high-performing distributed teams Prior experience managing multiple vendors, contract and associated financial commitments Demonstrated strength in connecting technical delivery to business impact An open-minded, curious, and resourceful approach to work Passion for and stay current with modern technologies Solve problems systematically and transparently Share ideas, solicit/integrate feedback, design and solve collaboratively PREFERREDTake a software engineering approach and demonstrate automation and security mindsets Experience with enterprise reporting tools (such as Coric or Vermilion) and underlying data structures, with the ability to support scalable, reliable reporting solutions Familiarity with Power BI or similar business intelligence tools for interactive reporting and dashboard creation Knowledge of Marketing Automation platforms (such as Microsoft Customer Insights-Journeys) Experience using OKRs or similar frameworks to align teams and measure success Master’s degree or equivalent experience in a technical field such as Computer Engineering, Computer Science, etc. Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.
About the Role
Manager, CRM & Reporting Platforms
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Notes
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Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role.
Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer.
Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply.
The use of Artificial Intelligence during interviews and skill testing is prohibited, unless Dimensional Fund Advisors has authorized such use.
If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request.
Inside the Program
Understand how the rotation and mentorship will run.
Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.
It is the policy of the Company to provide equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.
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