How can we help you?

The Skill Farm Customer Support Team is Here to Help

Getting Started on Skill Farm

Visit our how it works section to learn more about how to get started on Skill Farm

Account / Profile

If you would like to reset your password visit Alternatively, If you are experiencing other issues with your account, please contact [email protected]

Find Training Programmes

You can find training programmes by selecting "trainings" on the navigation bar or use this link

Payment Issues

If you are experiencing payment issues, please contact [email protected]

Trust & Safety

We take your safety very seriously. If you find anything suspicious, please report it to [email protected] as soon as possible.


All refund requests are handled directly between the Expert and Learner. However, you can escalate all issues by contacting [email protected]

Still Need Support?

Please contact [email protected] and one of our team members will be glad to answer your questions

What's New

We have huge plans in the pipeline. We aim to keep all members informed. All announcements will be sent directly to your inbox.

Frequently Asked Questions

Find the most common questions/queries below.

Skill Farm is a training marketplace connecting learners and experts/trainers

Anyone can become an expert, as long as you can clearly demonstrate your expertise. Feel free to join here

Please use this form alternatively you can contact us at [email protected]

For your safety, all payments should be processed through the platform. Once you’ve accepted a proposal from an expert, the payment will be processed, and your training will commence.

All your information is stored securely on the platform. You can read our Privacy Policy here for more information on your personal information. The Privacy Policy is part of our Terms of Service.

All payments will be made once the training has been completed and there are no outstanding disputes from learners. Skill Farm deducts 20% of earnings made though the platform

Each refund request will be processed between the Expert and Learner. However, if both parties cannot reach an agreement then we will step in to ensure there is a fair outcome.